Privacy Policy

This privacy policy describes how coffiti.shop uses and protects any information that you give coffiti.shop when you use this website.

coffiti.shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. coffiti.shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1 March 2023

What we collect:

We may collect the following information:

  • Name and surname
  • Contact information, including email address and phone number
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address or phone number which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies:

We use technologies, such as cookies, to customize content and advertising, to provide social media features, and to analyze traffic to the site. We may also share information about your use of our site with our trusted social media, advertising, and analytics partners.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

Controlling your personal information (continued): Under the Protection of Personal Information Act (POPIA), you have the right to access, correct or delete any personal information that we hold about you. To request access to or correction of your personal information, please contact us using the contact details provided at the end of this policy. We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your personal information, we will securely dispose of it in accordance with our data retention policies and applicable law. We take appropriate technical and organisational measures to protect your personal information from unauthorised or unlawful processing and from accidental loss, destruction or damage. We regularly review our information security practices to ensure that your personal information is always protected. However, we cannot guarantee the security of any information transmitted to us online or over email, and you do so at your own risk. We do not transfer your personal information outside of South Africa unless we are required to do so by law or have obtained your explicit consent to such transfer. We may transfer your personal information to our service providers or partners located in other countries, provided that they are subject to data protection laws that provide an adequate level of protection for your personal information. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. We may use cookies and similar technologies on our website to collect and process personal information about you, such as your IP address, browsing behaviour and device information. You may configure your browser to reject cookies or notify you when a cookie is set, but this may limit your ability to use certain features of our website. By using our website and submitting your personal information to us, you consent to the collection, use and disclosure of your personal information as described in this privacy policy. We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes. If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us using the contact details below: info@coffiti.shop

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